Lyft's stricter safety policy could make it harder to ban bad drivers

Lyft's stricter safety policy could make it harder to ban bad driversLyft has implemented a new set of safety guidelines and protocols that current and former employees worry will allow unsafe drivers to return to the platform, according to The Washington Post. In June, Lyft created a new Safety Policy and Community Compliance (SPCC) team that currently makes any final decisions related to the removal of a driver from the platform using a "decision matrix." At the same time, the company effectively demoted its Trust and Safety team, which was previously responsible for banning drivers.




from Yahoo Tech https://ift.tt/2PvNkCj

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