C3 AI CRM enables a new category of customer-focused industry AI use cases and a new ecosystem REDWOOD CITY, CA, REDMOND, WA, and SAN JOSE, CA – October 26, 2020 – C3.ai , Microsoft Corp. (NASDAQ:MSFT), and Adobe Inc. (NASDAQ:ADBE) today announced the launch of C3 AI ® CRM powered by Microsoft Dynamics 365. The first enterprise-class, AI-first customer relationship management solution is purpose-built for industries, integrates with Adobe Experience Cloud, and drives customer-facing operations with predictive business insights. The partners have agreed to: Integrate Microsoft Dynamics 365, Adobe Experience Cloud (including Adobe Experience Platform), and C3.ai’s industry-specific data models, connectors, and AI models, in a joint go-to-market offering designed to provide an integrated suite of industry-specific AI-enabled CRM solutions including marketing, sales, and customer service. Sell the industry-specific AI CRM offering through dedicated sales teams to target ...